All AI photo generation credits and recharge packages purchased on QlickZ are digital consumable goods delivered immediately upon payment confirmation.
Due to the immediate digital nature of these services, all credit pack purchases are strictly non-refundable and non-transferable once credited to your account balance.
QlickZ requires an active internet connection to process photo transformations.
Failed, stalled, or interrupted generations resulting from venue Wi-Fi dropouts, mobile hotspot disconnections, local hardware freezes, or on-site network instability are strictly non-refundable. Event operators are solely responsible for ensuring adequate, stable internet connectivity at their event venues.
Generative AI operates through creative algorithmic transformation. Output styles, poses, lighting interpretations, and facial aesthetics are artistic in nature.
Once an image generation has completed and rendered, the credit deduction is final. Refunds, credit re-issuances, or charge reversals are not provided for subjective dissatisfaction with an AI generation's artistic appearance or guest aesthetic preference.
If you encounter technical issues with billing or account management, please reach out to our dedicated support team:
