Shipping & Delivery Policy

1. Digital Delivery Model

QlickZ AI Photobooth operates strictly under a digital distribution model. We do not manufacture, package, or ship any physical hardware devices, photo booths, printers, or physical media accessories.

All products offered on our platform—including kiosk license keys, software installation files (`.exe` and `.apk` formats), credentials setups, and AI credit package recharges—are delivered electronically.

2. Shipping Charges

Since delivery is 100% digital, there are **no shipping fees, courier handling charges, or import duties** applicable to any purchase made on our website. The price shown on our checkout and pricing page is final.

3. Delivery Timelines & Process

Upon successful verification of payment via our Razorpay gateway:

• Kiosk License Keys: Your unique activation key and account login credentials are generated instantly and transmitted to your registered email address within **5 to 10 minutes** of order completion.
• Software Download Links: Access links to download the Windows client `.exe` packages and Android client `.apk` builds are included inside the registration welcome email.
• AI Credit Recharges: Credit packages are credited immediately to your client account and reflect instantly on both your Web Dashboard and Kiosk screens.

4. What to Do in Case of Delivery Delay

If you have not received your email credentials or your purchased credits do not reflect on your dashboard within one (1) hour of successful payment completion, please check your email spam/junk folder. If it is still missing, contact our support desk immediately:

• Email support: support@qlickz.com
• Direct hotline: +91 9037269776 (Hours: Mon-Fri, 9:00 AM - 6:00 PM IST)