Shipping & Digital
Delivery Policy

1. 100% Digital SaaS Delivery Model

All standard products, including annual/monthly software subscription passes, additional hardware terminal slots, and AI generation credit packs sold through Qlickz AI Solutions, are **100% digital cloud services**.

2. Instant Electronic Fulfillment Timeline (0 Minutes)

• Automated Provisioning: Upon successful checkout through our integrated Razorpay payment gateway, our secure payment webhook gateway validates the transaction and updates account balances in under **two (2) seconds**.
• Live Kiosk Station Sync: Active Windows desktop kiosks and Android roaming tablets automatically receive and synchronize updated credit balances and subscription leases within **5 seconds**.
• No Shipping Charges for Digital Products: No physical boxed software or USB dongles are shipped for digital licenses. Accordingly, **no shipping, freight, or handling fees apply**.

3. Physical Turnkey Hardware Orders (Optional)

For enterprise partners who order custom pre-configured hardware kiosks (including touchscreens, custom flight cases, DNP dye-sublimation printers, and camera enclosures):

• Dispatch & Transit: Hardware packages are dispatched via insured express freight. Standard domestic transit within India is **3 to 5 business days**.
• Tracking: Tracking IDs and airway bills are provided immediately upon courier pickup.